Hawthorn & Horten
Independent change advisory

Change management for organisations that can't afford to get it wrong.

I work with sponsors and senior leaders on platform migrations, AI rollouts, regulatory change, and the transformations where the human side has to work. Not programme management. The outside view your own team can't give you.

I go into organisations running a change programme and find out what their own people won't tell them, then I tell the sponsor, while there's still time to act on it.

£67bn

written off every year by large UK firms on transformation and AI work that fails to deliver. Around 2.5% of annual revenue.

Emergn, July 2026. Survey of 700 senior leaders.
25%

of leaders say their own status reports paint a rosier picture than the facts support.

Emergn, July 2026.
23%

say staff stay silent about programmes they can see are failing.

Emergn, July 2026.
The landscape in 2026

Three things that make this moment different from any previous change wave.

The research published this year by Emergn, Gartner and the government's own major projects authority points to a pattern that every sponsor recognises, even if they haven't named it yet.

Governance

The money is lost in oversight, not in budget

Only 7% of UK leaders say every AI programme is formally tracked and reported to the board. In the US it is 20%. Eleven per cent admit no formal tracking at all, and 27% have kept a programme running purely because of what had already been spent.

Emergn, July 2026.
AI adoption

A new kind of non-adoption

Employees are learning to perform adoption without genuinely changing how they work. Gartner calls it performative participation, its headline change concern for the year, and it is invisible to any dashboard that measures completion rather than behaviour.

Gartner, March 2026.
The market

Buyers have stopped paying for time

Only about a third of IT transformations are rated wholly successful by the clients paying for them. Banks are cutting consulting spend by up to a quarter, and buyers are moving hard from day rates to fixed price and outcome based work.

Financial Times, August 2026.
What you get

Three things. All useful. None of them a slide deck nobody opens again.

01

The honest read

A clear written account of what's actually happening in your organisation, gathered directly, without the usual filtering.

02

The pattern

What's really driving the problem, not the symptom everyone's been managing around for the last two years.

03

The next move

Specific, doable recommendations. Not a framework. Not a roadmap slide. What to actually do next.

The scorecard

Not ready to book. Fair enough. Start here.

The Ground Truth Scorecard. Twelve statements about the programme you are running or sponsoring, answered honestly rather than aspirationally. It takes three minutes and it runs right here on this page. You get a score, a read on where your blind spots sit, and nothing to download.

Answer as things actually are today

0 of 12 answered

Before you see your score

Your score appears on this page as soon as you hit the button. I see your answers and your score, and I read every one of them myself.

0 out of 36

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Services

When you need more than a guide.

Short, fixed scope engagements. Not programme management. The outside perspective that surfaces what your own team can't.

Workshop

Ground Truth Workshop

Half day strategic session. Remote or on-site.

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Flagship

Ground Truth Review

Independent programme reality assessment, fixed fee, mostly remote with targeted interviews and observation. What leadership believes, what the organisation believes, where those versions collide, key risks, recommended actions.

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Retained

Ground Truth Advisory

Monthly independent perspective for sponsors running significant change. One 90 minute session a month, ad hoc access by email. Three month minimum, then rolling.

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Day rate

Direct or specialist support work

For sub-contracted or direct client engagements outside the standard offers above.

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Get in touch

If you have a programme that needs an outside view, I would like to hear from it.

Tell me in a sentence what you're working on. I'll come back to you within a working day. No pitch, no 45 minute discovery call that tells you what you already know.

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Thanks, that is with me. I will come back to you within a working day.